We do not charge a callout fee, but charge an hourly rate based on time and material to attend to call-outs.

We do offer an ECA Workmanship Guarantee on request, but we are more than happy to review any client complaints and we won’t leave a client’s premisses, as a rule, until the client is completely satisfied with our workmanship.

Most product suppliers provide warrantees on request, but it does not include the labour cost to replace the equipment. Labour cost will be charged to replace faulty equipment, but each case will be evaluated on its own merits.

Unfortunately, we don’t offer such a facility at present.

Other than a 30-day account (only in exceptional circumstances and only if pre-approved) we don’t unfortunately offer any finance options to our clients.

All Alternative Supply Systems need to be applied for at your Local Authority, Municipal or ESKOM, and need to be approved before commencement of the installation.

Yes we do and we can advise and assist you with the process as well.

No, this is included in our deposit requirements for each proposal.

Yes, depending on the total project value, we will require a deposit payment.

Yes, our services include both private (domestic) and commercial installations and includes maintenance and repairs.

Yes, our combined work experience, knowledge and industry expertise totals more than 60 years. Having said this, we instill a culture of continuous learning and invest substantial resources in making sure our employees continue to develop their abilities and skills.

Yes, all our teams work under supervision of a qualified site manager or team leader.